Privacy Policy

Last updated: March 2026. This policy applies to the website at orangered-toad-354719.hostingersite.com and any services provided by Neurodiversity Learning Hub.

Who we are

Neurodiversity Learning Hub is operated by Sidra Mirza, based in Greater Manchester, England. We provide SEND advocacy, guidance and training services to families and education professionals. You can contact us at info@nlhadvocacy.co.uk.

What information we collect

We collect personal information only when you voluntarily provide it to us, including through our contact and enquiry forms. The information we may collect includes:

• Your name
• Your email address
• Your organisation or school name (for professional enquiries)
• Any information you choose to include in your message
• Technical data such as your IP address, browser type and pages visited (collected automatically via analytics)

How we use your information

We use the information you provide to:

• Respond to your enquiry or request for support
• Provide the guidance, advocacy or training services you have requested
• Send information relevant to your enquiry where you have consented
• Improve our website and services

Our legal basis for processing

We process your personal data on the basis of your consent (when you submit a form) and our legitimate interest in responding to enquiries and providing our services. We do not use your data for automated decision-making or profiling.

How we store and protect your information

Your information is stored securely and is accessible only to Sidra Mirza. We do not sell, rent or share your personal data with third parties for marketing purposes. Form submissions are processed via Contact Form 7 and sent to our secure email address. We retain your information only for as long as necessary to fulfil your request or as required by law.

Third-party services

Our website is hosted on Hostinger. We may use Google Analytics to understand how visitors use our site. Google Analytics uses cookies and collects anonymised data about your visit. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Cookies

Our website uses essential cookies to function correctly. We may also use analytics cookies to understand how our site is used. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the site.

Your rights

Under the UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw your consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

Contact us about this policy

If you have any questions about this privacy policy or how we handle your data, please contact us at info@nlhadvocacy.co.uk.